Interactions happen many times per day, and they can be of all types Business partnerships, romantic relationships, dental visits, and hundreds more all can be part of any day. Sometimes these interactions do not go well. Maybe we encounter someone who is in a bad mood, or it just does not seem to click, or maybe there is no rational reason why but it still goes poorly.
No matter what is going on with the other person, we always have a say in how the interaction goes. Take responsibility, if it seems like you are having difficulty, ask yourself what you are doing to make it difficult. Perhaps you did encounter someone who just wants to be a grouch, but you can still find a way for things to go well.
What am I doing? Ask yourself this anytime you want things to go differently than they are.